Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Transform Your Events Today
Elevate Your Celebrations with Our Unique Event Styling Services
Hickory Layne Events
Discover exceptional backdrops, stunning balloon decor, and expert event styling tailored for every occasion.
About Hickory Layne Events
At Hickory Layne Events, we specialize in creating unforgettable experiences through our stunning backdrops, exquisite balloon decor, and meticulous event styling. Our team is dedicated to bringing your vision to life, ensuring every detail is perfect for your special occasion. Whether it’s a wedding, birthday, or corporate event, we cater to all walks of life, making your event truly unique and memorable. We pride ourselves on our professionalism and positive approach, working closely with you to understand your needs and preferences. Let us transform your event into a beautiful celebration that reflects your style and personality.
Key Highlights of Our Services
- Customizable backdrops tailored to your event theme and style, ensuring a perfect fit for any occasion.
- Expert balloon decor that adds a vibrant touch to your event, creating a festive and joyful atmosphere.